After that, the tickets will be theirs to use with the AXS app. Usually there is a waiting period of a few weeks. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Create an account to follow your favorite communities and start taking part in conversations. The gig has not been cancelled we just chose not to go. StubHub told me to call AXS and let them know this was due to the show being postponed. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. They should be able to tell you if the tickets are active. You also have the option of transferring and listing your tickets for sale prior to the event. If you see a Sell button next to your tickets in your account, you can sell them! Press J to jump to the feed. Copyright According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Cookie Notice Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Your Privacy Choices | When listing tickets, you decide how long your listing will be available for others to buy. You may also review your transfers and purchase history at AXS.com. You'll then be asked to review the transfer. How do I use the Rockets App to enter the building? If you already have an AXS account, the tickets will be transferred to your account automatically. Here we are. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Nope. After completing the account information, you may buy, sell or manage any seats in your account. I had read on other threads that sometimes the tickets don't transfer until the day of the event. Now we just want to get rid of them ugh. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. For more information, please see our On the review page, click the Transfer button to send the tickets. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Click the Transfer button next to the event in your AXS account. | Stubhub assured me my tickets would be available. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. When fans have tickets they cant use, they list them for other fans to buy. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Click the Transfer button next to the event in your AXS account. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Can I still use a ticket after I have transferred or shared it with someone else? Theyll just have to create an AXS account to claim their tickets. Its up to the promoter, artist, or team if you can sell tickets or not. Otherwise you have until your friend creates an account to cancel the transfer. Use the same email you use on StubHub. It depends. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Use of this website signifies your agreement to our. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? If you do not currently have an AXS account you will be instructed to create one during your purchase. Was wondering if you had any update on how yours is going? Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. When your tickets sell, youll receive an email informing you of the sale. Nope. may not be valid. If available, youll see the option to get tickets with AXS Official Resale on the event page. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Privacy Policy. Theyll also need to get the AXS app. I purchased tickets for a concert back in February. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) So you can sell on StubHub or any other way you find. Danielle is the author of this solution article. it must be some garage shop with three programmers. Otherwise you have until your friend creates an account to cancel the transfer. They assured me that the tickets would be transfered once they got ahold of the seller. When I sell tickets, do I have to deal with the buyer? When your tickets sell, youll receive an email informing you of the sale. Select the seats you would like to send. Show the tickets on your phone for everyone in your group. When I buy tickets, do I have to deal with the seller? With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Flew in for this show. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Are screenshots of the barcode valid for entry? Click the Sell button next to the event in your AXS Account. What if my guests arrive at different times? If you do not currently have an AXS account you will be instructed to create one during your purchase. Privacy Policy | The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. After the switch, you will enter the email address you use to access the community in order to reset your password. To login, use the same email address you used when purchasing your tickets. and our Remember, your friends can always transfer tickets back to you. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Many fans find it best to TRANSFER the seats to their guests prior to the event. Yes. Try to contact them on their Twitter account. Sorry we couldn't be helpful. I had flown from TX to NY for this show with my friend. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Enter the recipients first name, last name and email address, or select from a list of. Help us improve this article with your feedback. If your friend already has an AXS account, the tickets will be transferred instantaneously. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Just follow the simple steps to make the tickets officially yours. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Select the tickets to sell, and then set your price and selling options. [deleted] 1 yr. ago. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. All rights reserved. And you're done! why the hell can they just not send you the tickets in an email, as an option? The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. AXS Mobile ID allows you to manage . We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Even if you call within 48 hours of your event, you will probably get no help at all. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Ability to transfer and/or sell tickets varies by show and is subject to change. What is transfer? AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Select the tickets to transfer and enter the recipient's information. Reddit and its partners use cookies and similar technologies to provide you with a better experience. AXS handles payment and delivery so buyers and sellers never interact with each other. There has to be some way, right. Updated a few days later TL;DR: Call the merchant that issued the tickets. If you already have an AXS account, the tickets will be transferred to your account automatically. Press question mark to learn the rest of the keyboard shortcuts. Customer service all the way to your seat, 2000-2022 StubHub. If they already have an AXS account set up the tickets will go in their account automatically. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). To view your AXS Mobile ID tickets click on your initials in the middle. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Never. Did you find it helpful? I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. SOLD TICKETS VIA AXS. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. After completing the account information, you may buy, sell or manage any seats in your account. 2023 Crypto.com Arena. Can I have multiple tickets on one phone? Bought ticket and then they weren't available from the seller. Select the tickets to transfer and enter the recipient's information. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Have screenshots and stuff with timestamps to also prove this is a thing. Your AXS Mobile ID ticket will now show up. Yep! | Manage Cookie Preferences Follow the steps below to access the tickets: Did you find it helpful? No paper tickets required. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. How far in advance can I access my tickets? Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Tap Tickets Tab (pull down on the screen to refresh if necessary). You should see something to transfer. If you see a Sell button next to your tickets in your account, you can sell them! Yes Tix originally purchased Spring 2020, was postponed until today 7/31/21. Never. Your tickets will no longer be listed for others to buy. Did you find it helpful? Please help. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Select the tickets to transfer and enter the recipient's information. Lindsay is the author of this solution article. The game is in 36 hours. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Here's how it works: Click the Transfer button next to the event in your AXS account. Easy! The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Browse your upcoming events and tap the ticket icon for the one you would like to sell. After logging into the app, verify the tickets are available in the app. I followed the directions of creating a AXS account via the email address that they sent me the email. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Hey guys, I just joined this group so if this isnt allowed lmk. Article. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Yes Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. As an event draws closer, venues generate the barcodes for each ticket. The Fox Theater Foundation. Help us improve this article with your feedback. Sign in or create an AXS account. I have a problem with AXS Tickets Are you having issues? Thanks! How will I know if my transfer was successful? It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. I purchased tickets for a concert back in February. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Official Tickets and Your Source for Live Entertainment | AXS.com Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Transferring Tickets. AXS handles payment and delivery so buyers and sellers never interact with each other. Can seats be transferred to someone who doesnt have an AXS account? What is AXS Official Resale and where do the tickets come from? On the review page, click the Transfer button to send the tickets. i had the exact same problem. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. may not be valid. Just follow the simple steps to make the tickets officially yours. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. You will enter your community username and new password and done! Yes Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Show the ticket in the App at the entrance and get them scanned to enter. The concert is tomorrow. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. When I sell tickets, do I have to deal with the buyer? This will bring you to the page to confirm the correct email associated with the order. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. it never happened. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Its up to you! If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Third-Party Resale Tickets: Everything You Need to Know. If your friend already has an AXS account, the tickets will be transferred instantaneously. 2021 Vivid Seats Ltd. All rights reserved. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Bought tickets for a group? Tap View to access the barcode and scan in for entry. The tickets will be delivered to the buyer automatically. If you do not currently have an AXS account you will be instructed to create one during your purchase. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Flew in for this show. No. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. The event staff will scan this digital barcode to let you and your party into the event. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Bought tickets for a group? Open the App and sign in to see your tickets. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date.

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